Office
Manager
Runs in the browser. Offers, the day’s board, your engineers, every report. Nothing to install.
Three screens, one job.
Nobody has to ring anyone to find out what is happening.
Van
PlusHeat Engineer
iPhone and Android. The visit, the photos, the quote and the gas record — finished before you leave the drive.
Customer
Live tracking
A link, no app and no login. They see you on the way, arrived, and finished.
How a job moves through PlusHeat.
-
The job comes in
A customer books a repair or a service with PlusHeat. We already hold the address, the fault and what their cover pays for.
-
The offer lands with you
We match the postcode and the trade, then offer the job to firms who cover that area. The offer arrives as a notification and a text.
-
You accept and pick the day
Take the job by choosing a date, or pass it. If nobody answers within the hour, the job moves on to the next firm — so an offer never sits and rots.
-
Your engineer runs the visit
You assign it from your roster. It appears on their phone with the address, the map and the customer’s number.
-
The paperwork files itself
Report, photos, quote and gas record reach the office the moment the engineer signs off. The customer gets their copy at the same time.
The Manager app · in your browser
Run the day off one board.
Open it on the laptop or the phone. Sign in with your work email — a six-digit code arrives and lasts ten minutes. No password to forget, no seats to buy.
Offers
Answer in one screen
The job, the postcode and a clock. Pick a date to accept it. Press pass and it goes straight to the next firm.
The board
Four tabs, four questions
Scheduled — who is going and when. Unassigned — needs an engineer. Actions required — needs you. With PlusHeat — nothing to do.
Actions required
Your to-do list, already written
Quote needed, approved, paid. Recall. No access. No engineer. Every card carries the one button that clears it.
Assign
Two clicks to a name
Pick an engineer from your roster. The job lands on their phone straight away.
Search
Find any job in a second
One shortcut opens search. Job number, customer, postcode or engineer.
Your team
A roster, not an HR system
A name and a mobile number. Add an engineer in ten seconds. Remove them just as fast.
Books
Every report, every PO
Everything your engineers filed and every purchase order raised, newest first, ready to open.
Alerts
Offers find you
Turn on notifications and a new offer reaches the laptop or the phone, even with the tab shut.
PlusHeat Engineer · iPhone and Android
The whole visit, one thumb.
Work arrives already assigned. No bidding, no fastest finger. Open the app and today’s jobs are there in order.
The visit, step by step
-
Sign in
Your email, then a six-digit code. First time only, you set your trade and your details.
-
Today’s list
Each job shows the customer, the address and the booking window.
-
The job card
A map of the door you are looking for. One tap to navigate, one tap to call.
-
Start journey
The customer’s tracking page comes alive with your position and an ETA. They stop ringing the office.
-
I’m here
Marks you arrived and starts the on-site timer. The office and customer both see it.
-
Finish the job
Stop the timer, then pick what happened — sorted, parts needed, quote needed, or nobody home.
-
File the report
The fault, what you did, before and after photos, and a short clip if needed. The right questions are already on the form.
-
Sign off
The customer signs on the screen. Report, certificate and photos leave your phone before you do.
Gas records · CP12
Gas records signed on site,
filed in seconds.
Landlord gas safety records (CP12) and gas service records are built into the app. Same appliance details, same readings, same safety checks you fill in now — the app does the totting up and the filing.
- Your Gas Safe registration and ID card number are saved once, then filled in for every job.
- Both signatures go on the screen — yours and the customer’s.
- The finished PDF reaches the customer and the office the moment you sign off.
- The office keeps a copy of every record, so nobody rings you in eleven months asking for a duplicate.
The customer stops ringing to ask where you are.
Every job gets a tracking link. The customer opens it in their browser — no app, no login, no account to make.
-
State 1 · on the way
On the way
Your position on the map and how many minutes out you are.
-
State 2 · arrived
Arrived
The engineer is on site and the job is under way.
-
State 3 · finished
Finished
What was done, and what happens next if anything does.
Get the app.
For engineers
PlusHeat Engineer
Free, and free of adverts, upsells and timesheets.
App Store — coming soon
Google Play — coming soon
Already working with us? Ask your manager for an invite and you can have it today.
Scan to get the app
For managers
Nothing to download.
Go to app.plusheat.io and sign in with your work email. On a phone, add it to your home screen and it opens like an app.
Scan to open on your phone
Straight answers before you ask.
Do engineers choose their own jobs?
No. The job is offered to the firm. The manager takes it, picks the day, and assigns the engineer. The engineer opens their phone and the work is there.
What if we don’t answer an offer?
After an hour it moves to the next firm on the list. Nothing breaks and nothing is held against you — the job just goes elsewhere.
Do we have to put our own jobs in it?
No. Your PlusHeat work lives in the app. The rest of your diary stays your business.
We already use other software. Is this a rip-out?
No. Some firms use one thing only — the tracking link — and copy it into the system they already run.
Does the app track engineers all day?
No. Location is shared from the moment the engineer taps Start journey until they sign the job off. Not before, not after.